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Cell phone firm will pay Missouri $280K for text charges

cell phoneJEFFERSON CITY, Mo. (AP) — Missouri will get more than $280,000 from T-Mobile following claims that the company was unfairly charging customers for third-party text message subscriptions.
Attorney General Chris Koster on Friday announced Missouri was among 49 states that settled with T-Mobile for a total of $90 million in penalties and restitution.

Customers complained that they were being charged for horoscope, trivia and other text subscriptions for which they never signed up.
The practice is called cramming. T-Mobile is refunding customers $67.5 million for the charges. Missourians can receive refunds by submitting claims at t-mobilerefund.com.

The company now must obtain express permission before billing users for third-party charges.
Koster says he’s also been charged for third-party texts from AT&T, which last fall stopped billing customers for the subscriptions.
Koster calls cramming “an insidious practice.”

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