(Release from Mosaic Life Care)
Saint Joseph, MO — Recent articles have examined Mosaic’s ownership of Northwest Financial Services and its debt collection process. Specifically, the articles look at examples of individuals who had their wages garnished due to overdue medical debt.

“The issues of medical debt and wage garnishment are very serious,” said Tama Wagner, Chief Brand Officer for Mosaic Life Care. “We are currently reviewing both our billing and collection practices to find solutions that benefit our community without sacrificing the quality of care.”

Mosaic has a multitude of resources available for families in need, as shown through the $65 million in charity care Mosaic has contributed over the past five years. Additionally, Mosaic has provided approximately $155 million in uncompensated or unreimbursed care, bringing the total amount to $215 million in community care to families in our community. Mosaic is asking that anyone who is having trouble paying a medical bill contact Mosaic to learn more about financial assistance.

Wage garnishment is only a last resort of the debt collection process. Mosaic handles over 1,000,000 accounts each year. Less than 1.5% of these accounts ever end in garnishment. These accounts are an average of 800 days old. Moreover, patients have received an average of 26 calls and 6 letters before legal action is taken.

For more information on financial assistance or how Mosaic is addressing these issues, please visit https://www.mymosaiclifecare.org/ContactUS. You may also reach us at 816-271-6000.