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Some criticize KCP&L Home Energy Report program

KCPL logo smallKANSAS CITY, Mo. (AP) — Some customers say they are annoyed by a Kansas City Power and Light program that compares their homes’ energy efficiency with their neighbors’ energy use.

But a utility official says critics of the Home Energy Report pilot program are a vocal minority and most customers are happy with the reports they get.

KCP&L sends reports to customers comparing their energy use to 100 neighbors who have similar-sized homes and discussing how to be more energy efficient.

The Kansas City Star reports some customers have complained that the letters were a form of “energy shaming,” or that the reports aren’t accurate.

Brian Fife, a senior manager with KCP and L, says customers generally like the program and it helps them decrease their energy use.

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