Northeast Kansas authorities are warning residents about a possible door-to-door scam involving individuals allegedly posing as Rainbow Communications representatives.

According to an alert on Rainbowtel’s website, the company said it has learned from concerned customers that individuals are going door-to-door claiming to work with the company and that is not the case. Rainbowtel is a telecom company located in northeast Kansas.  According to a post on the company’s Facebook, the individuals are not necessarily presenting themselves as a Rainbow employee but instead saying, ‘They are working with Rainbow customers.’

“Our field technicians and customer sales team can be easily identified through Rainbow logoed attire and vehicles, and they do not ask for money while at a customer’s house,” the company stated.

Anyone who thinks they might have been victimized or lied to is asked to call the Customer Protection Hotline: 1-800-432-2310 or file a compliant at the Kansas Attorney General’s Office.

(UPDATE 4 p.m.) According to Brown County Sheriff John Merchant, there was another scam reported in the area Tuesday. Merchant said there have been at least three reports of people receiving text messages on their cell phones stating their account is about to close and they are being asked to go to another site to provide information.

“The site is asking for personal information such as a date of birth, social security number, verification information such as that. It’s something that, thank goodness, people are calling in about because they just don’t have any idea what accounts they’re even referring to,” Merchant said. “So what we’re telling folks is, this is a scam and we want to advise them, once they send out their information over text message, it can’t be retrieved. So we’re asking people, if you do have a concern about any of your accounts, call these people directly, like your bank or whoever you think this might be coming from.”