The Glore Psychiatric Museum in St. Joseph has earned TripAdvisor’s 2018 Certificate of Excellence.
St. Joseph Museums Public Relations Officer Kathy Reno said TripAdvisor® awards a Certificate of Excellence to businesses that have earned great traveler reviews on TripAdvisor’s website over the past year.
“They look at everybody’s reviews, who rises to the top in terms of how the customers feel about their experience, and then they alert you, each year, how you rank,” Reno said. “We keep ‘Please review us on TripAdvisor’ cards at our exit so people can weigh in and say, ‘I really liked this exhibit,’ or ‘This was confusing to me,’ and their reviews appear on TripAdvisor. I love reading what they say because their input is important to us. I do read it, I make sure everybody on staff knows about it, whether it’s good, bad or indifferent.”
To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
Reno said the Glore Psychiatric Museum has received the Certificate of Excellence in previous years, but this year they moved up to rank number two on TripAdvisor’s website on the list of things to do in Saint Joseph.
The Glore Psychiatric Museum, located at 3406 Frederick Avenue, takes guests through exhibits that illustrate the history and progress of mental health treatments.