Mosaic Life Care said it’s trying to help patients with outstanding medical debts with a new campaign.

The hospital said it’s creating a person-friendly approach to medical debt by giving all patients with outstanding debt an opportunity for their accounts to be reviewed under the new policy during Mosaic Life Care’s Debt Forgiveness Campaign.

“We listened to the community and we believed we could be more innovative and proactive in helping our patients address medical debt,” said Mark Laney, MD, Mosaic Life Care CEO. “To raise awareness and allow people a fresh start, we are changing our processes and rolling out this campaign. Together, we can help find answers to unpaid medical bills.”

From now until December 31, 2015, any patient with outstanding debt is eligible to apply for financial assistance under the new updated policy and have all their outstanding accounts, current and past, including those within collections and/or under legal action.

Mosaic said after December 31, 2015, patients may still apply for financial assistance under the new policy for current debt which has not reached legal action.

Financial assistance policy and process improvements are a result of the task force teams formed earlier in 2015 by the Mosaic Life Care Board of Trustees to address concerns surrounding medical debt.

“Many improvements have been made and countless hours have been poured into this effort by caregivers and community members,” said Laney. “We aren’t done yet in improving the billing experience.”

To learn more, visit MyMosaicLifeCare.org/myFinancialOptions or make an appointment with a Mosaic Life Care financial counselor by calling 816.271.7524 or 800.447.1095.